Digital Subscriptions Policy

1. Policy Statement

All sales of digital subscriptions to the online game on the National Mah Jongg League website are final.

Due to the immediate, non-tangible nature of digital products, we do not offer refunds or credits for any subscription fees, partial months, or unused access.

2. Non-Refundable Items/Services

This policy applies to all subscription tiers, one-time digital purchases, downloadable content, and services accessed via National Mah Jongg League website. Once purchased, access is granted, and no refunds will be issued.

3. Exceptions

Exceptions to this policy are rare and at the sole discretion of the National Mah Jongg League. They may include instances of confirmed account fraud or system errors that prevented service access. We do not offer refunds for changes of mind or perceived lack of use.

4. Customer Acknowledgment

By purchasing a subscription, you acknowledge that you have read, understood, and agree to be bound by this No Refund Policy and our Terms of Service. Please review our FAQ or contact support with any questions before buying.

5. Contact Information

For support or questions, contact us during standard business hours:

The National Mah Jongg League, Inc.
450 7th Avenue
Suite 405
New York, NY 10123
Phone: 212.246.3052
Fax: 212.246.4117